PRIVACY POLICY
At St. Etienne, we hold your privacy in high regard. This Privacy Policy elucidates how we gather, employ, and safeguard your personal information.
Information Collection
We collect essential personal data like name, email address, and shipping details when you make a purchase or subscribe to our newsletter. Additionally, browsing data through cookies aids us in refining your shopping experience.
Use of Information
Your personal details are utilized for order processing, shipping, and customer communication. Browsing information is instrumental in analyzing website traffic and refining our services.
Data Security
Upholding your trust, we enforce stringent security measures including encryption and secure servers to safeguard your personal data.
Third-Party Sharing
In certain instances, we may share personal information with third-party service providers for order fulfillment and payment processing.
User Rights
You retain the right to access, rectify, or delete your personal information. Reach out to us for any privacy-related queries or assistance.
Terms and Conditions
Introduction:
By engaging with our website, you consent to abide by these Terms and Conditions.
User Obligations:
Users are tasked with maintaining the confidentiality of their account credentials and are accountable for all activities carried out under their account.
Website Owner Rights
We reserve the prerogative to decline service, terminate accounts, or annul orders at our discretion.
Disclaimers
While we endeavor for accuracy, we make no warranties or representations regarding the completeness or accuracy of the information on our website.
Dispute Resolution
Any disagreements arising from website use shall be resolved through negotiation and arbitration if necessary.
Jurisdiction
These Terms and Conditions are governed by the laws of the state of New York, United states.
Shipping Policy
Shipping Methods
Choose from our array of standard and expedited shipping options for both domestic and international orders.
Shipping Regions
We deliver to select regions worldwide. Refer to our shipping page for detailed information.
Order Fulfillment
Orders are processed within 2 business days. Shipping durations vary based on destination and selected shipping method.
Returns and Exchanges
Enjoy hassle-free returns and exchanges within 10 days of delivery. Refer to our Returns and Exchanges.
Policy for comprehensive details.
Return and Refund Policy
Return Conditions
Returned items must be in their original condition and packaging. We do not accept returns of used or damaged items.
Return Procedures
To initiate a return, simply contact us with your order number and reason for return. Refunds will be processed upon receipt and inspection of the returned item.
Non-Returnable Items
Certain items such as personalized or made-to-order items are exempt from return or refund.
Payment Policy
Accepted Payment Methods
We accept major credit cards, PayPal, and other secure payment methods through Shopify Payments.
Payment Processing
Payments are securely processed through Shopify's payment gateway, ensuring your payment information is encrypted and safeguarded.
Additional Fees
Rest assured, we do not levy any additional fees for payment processing.
Cookie Policy
Cookie Usage
Cookies play a pivotal role in enhancing your shopping experience and analyzing website traffic. By using our website, you consent to the use of cookies as per this policy.
Cookie Management
Manage or disable cookies through your browser settings. However, please note that disabling cookies may impact website functionality.
Third-Party Cookies
We may employ third-party cookies for analytics and advertising purposes, subject to the respective third parties & privacy policies.
Intellectual Property Policy
Content Ownership:
All content including text, images, and logos on our website is the exclusive property of St. Etienne.
Permitted Uses
Users are permitted to utilize website content for personal, non-commercial purposes only. Unauthorized use is strictly prohibited.
Copyright Infringement
If you suspect your copyright or trademark rights have been infringed, please reach out to us.
Accessibility Policy
Accessibility Commitment
We are steadfast in our commitment to offering accessible web content and usability for all users.
Accessibility Standards
Our website adheres to WCAG guidelines to ensure accessibility for users with disabilities.
Accessibility Assistance
Should you encounter any accessibility issues or require assistance, please do not hesitate to contact us.
Security Policy
Data Security
Your personal information and payment details are safeguarded through industry-standard security measures implemented by us.
User Responsibilities
Users are responsible for safeguarding their account credentials and personal information against unauthorized access., Contact Information, Contact Details.
For inquiries, assistance, or feedback, please contact us at hello@st-etienne.design .
Support Response: We endeavor to address all inquiries and support requests within 2 business days.
